Normally people who work at a company have their own direct phone line on their desk to make phone call whether for internal or external call. Telecommunication for voices thru' PSTN phone number (PBX or PABX system) between client and employee of the company is very common for us nowadays. But what happen if a person is away from his desk? Cant his/her client reach her/him instantly? Can we imagine that a phone call from a client to a employee (in the company) maybe worth a lot of money e.g to finalise contract deals and etc? Can the company loose their business opportunity because of the client can not reach to the company's corespondent at the right time?
Based on the above problem the organization or company overcome this problem providing company's mobile phone line to its employees so that its employees can be reach when they outside the company compound. We can see most of marketing or sales persons got company's mobile phone for business call outside the office but when they are at their work station they use PBX phone or IP phone.
Now, imagine we have a device i.e. mobile phone that have both lines. When the user in the company wireless network a phone will be automatically routed to the PBX line or fixed line. And the user outside company wireless area, any incoming call or outgoing call will be automatically routed to the GSM network (mobile phone network).... Amazing rite?
Let's watch a video that I attached.
This service or facility is called Fixed Mobile Convergence. So, what the main benefit if we have this technology? Firstly is an employee can always get reachable at anytime using only SINGLE phone number. The system knows how route a phone call to which network to be used. Secondly, company can save cost.
The FMC technology is not only limited to the voice call only... It also has features for SMS, email, intranet access. With FMC, we dont have to go back to PC to check emails or any important note from intranet or portal. Employee can access email anytime anywhere...
Before I end this posting, let's watch another video.. I promise a short one...
SoLo Mobile Solution by SoSoftware Fixed-Mobile Convergence GSM from Claudia Faltys on Vimeo.
Hhmm... FMC is not a latest ICT technology and have been available in the market but I think it is still new in Malaysia... To my knowledge I have never seen FMC is used in Malaysia but I believe we have it.
Based on the above problem the organization or company overcome this problem providing company's mobile phone line to its employees so that its employees can be reach when they outside the company compound. We can see most of marketing or sales persons got company's mobile phone for business call outside the office but when they are at their work station they use PBX phone or IP phone.
Now, imagine we have a device i.e. mobile phone that have both lines. When the user in the company wireless network a phone will be automatically routed to the PBX line or fixed line. And the user outside company wireless area, any incoming call or outgoing call will be automatically routed to the GSM network (mobile phone network).... Amazing rite?
Let's watch a video that I attached.
This service or facility is called Fixed Mobile Convergence. So, what the main benefit if we have this technology? Firstly is an employee can always get reachable at anytime using only SINGLE phone number. The system knows how route a phone call to which network to be used. Secondly, company can save cost.
The FMC technology is not only limited to the voice call only... It also has features for SMS, email, intranet access. With FMC, we dont have to go back to PC to check emails or any important note from intranet or portal. Employee can access email anytime anywhere...
Before I end this posting, let's watch another video.. I promise a short one...
SoLo Mobile Solution by SoSoftware Fixed-Mobile Convergence GSM from Claudia Faltys on Vimeo.
Hhmm... FMC is not a latest ICT technology and have been available in the market but I think it is still new in Malaysia... To my knowledge I have never seen FMC is used in Malaysia but I believe we have it.
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